English guides
Selected guides with English instructions, sources and support.
27 results
Account and sign-in
5
Register, activate and recover your university account; set up Authenticator and an optional Passkey.
Account and sign-in · Step-by-step guideStudents, Faculty, Staff, International students · Web browserReset a forgotten passwordUniversity confirmation neededUse the official university account recovery service.
Account and sign-in · Step-by-step guideStudents, Faculty, Staff, International students · Web browserActivate two-factor authenticationProtect your university account with an additional verification step.
Account and sign-in · Step-by-step guideStudents, Faculty, Staff, International students · Android / iOSRecover access to a locked accountStop repeated sign-in attempts and follow the official recovery route.
Account and sign-in · Step-by-step guideStudents, Faculty, Staff, International students · Web browserChanging roles or departmentsReview authorized service access after a role change.
Account and sign-in · Step-by-step guideFaculty, Staff · Web browserInternet and VPN
8
Connect to ilam-uni-ap on Android, iPhone and Windows; check certificates and common connection problems.
Internet and VPN · Step-by-step guideStudents, Faculty, Staff, International students · Android / iOS / WindowsWi-Fi on Android.One clear path.Connect Android to ilam-uni-ap using the illustrated PEAP guide, certificate checks and network settings.
Wi-Fi on iPhone.One clear path.Connect iPhone and iPad to ilam-uni-ap, check the server certificate and configure Auto-Join.
Connect a university device to the wired networkCheck the cable and device before requesting network access changes.
Internet and VPN · Step-by-step guideFaculty, Staff · Computer with an Ethernet port or adapterConnect to the university VPNConnect with Cisco Secure Client on Windows, Android, iOS and macOS; central sign-in and the Persian illustrated PDF.
Internet and VPN · Step-by-step guideStudents, Faculty, Staff, International students · Android / iOS / Windows / macOSFix internet access problemsDistinguish a network problem from a problem with one website.
Internet and VPN · Step-by-step guideStudents, Faculty, Staff, International students · Android / iOS / WindowsWi-Fi on Windows.One clear path.Connect Windows to ilam-uni-ap with your university account, certificate checks and automatic network settings.
Connect to Wi-Fi with a digital certificateInstall your personal Wi-Fi certificate and use the university-approved TLS settings.
Internet and VPN · Step-by-step guideStudents, Faculty, Staff, International students · AndroidEmail
4
Check eligibility and request mailbox access. Use the sign-in guide for an existing mailbox.
Email · Step-by-step guideStudents, Faculty, Staff, International students · Web browserUniversity of Ilam email guideSign in to student or faculty/staff webmail, create an App Password and configure IMAP/SMTP sending and receiving.
Email · Step-by-step guideStudents, Faculty, Staff, International students · Web browser and IMAP/SMTP email appsFaculty and staff university emailSign in through SSO or directly through faculty and staff mail.
Email · Step-by-step guideFaculty, Staff · Web browserFix university email problemsDistinguish sign-in, email entitlement and delivery issues.
Email · Step-by-step guideStudents, Faculty, Staff, International students · Web browserSoftware and computers
2
Prepare a report for equipment supported by the university IT Center, if this service applies.
Software and computers · Step-by-step guideFaculty, Staff · Windows / macOSFix a university printer problemCheck basic printer conditions before requesting authorized support.
Software and computers · Step-by-step guideFaculty, Staff · Windows / macOSOnline learning
2
Use the session address supplied by your instructor.
Online learning · Step-by-step guideStudents, Faculty, Staff, International students · Web browserFix online class audio and videoCheck browser permissions and the selected devices.
Online learning · Step-by-step guideStudents, Faculty, Staff, International students · Web browserSecurity
4
Protect files and devices, and report signs of malware or a lost device promptly.
Security · Step-by-step guideStudents, Faculty, Staff, International students · Web browserSecure network access at the University of IlamCheck the network, respond to certificate warnings, and report suspicious activity.
Security · Step-by-step guideStudents, Faculty, Staff, International students · Web browserPhishing: recognize a fake message and respondRecognize suspicious messages and choose what to do based on whether you opened a link, ran a file, or shared information.
Security · Step-by-step guideStudents, Faculty, Staff, International students · Web browserFirst steps if your password may be exposedChoose the appropriate recovery path if a password was exposed or you lost access to your account.
Security · Step-by-step guideStudents, Faculty, Staff, International students · Web browserUniversity systems
2
Choose the official system for the task you need.
University systems · Step-by-step guideStudents, Faculty, Staff, International students · Web browserSign in to the Golestan systemFind the official system link and troubleshoot basic sign-in problems.
University systems · Step-by-step guideStudents, Faculty, Staff, International students · Web browser