Current email information
Mailbox quotas are 1 GB for students and 5 GB for staff and faculty.
Main Mailcow, SOGo, App Password and IMAP/SMTP guide
The site owner confirmed these quotas and connection settings on 25 October 2026. An authenticated connection has not been tested.
English summary: the Persian guide includes additional details. Use the language selector in the header to read it.
Before you start
- Internet access and your device
- An active account and service permission, if required
Use official university domains. Keep passwords, QR codes and verification codes private. Confirm account-specific settings with the IT Center.
Steps
University email guide (Legacy source; a working original address has not been verified)
- Check the official email source for your role’s eligibility.
- Check that your university account is active and email access has been granted. An account does not by itself confirm mailbox creation.
- Follow the official access request instructions. Contact the IT Center if no instructions are available.
- After access is confirmed, follow the email sign-in guide.
Check the outcome
Send a non-sensitive test message and check for a reply.
Still having trouble? Get helpCommon problems and next steps
- Page does not open
- Check internet access and the official service address.
- Sign-in fails or access is denied
- Check account status and service eligibility. Avoid repeated attempts with an uncertain password.
If the issue persists
Try the troubleshooting path, then prepare the error text without passwords or codes.
TroubleshootI cannot follow the troubleshooting steps
Contact the IT CenterStill need help?
Prepare the service name, error message and steps you have tried. Do not send passwords or sign-in codes.
Sources and review status
Last text review: 3 October 2026
Editorial responsibility: Supplementary guide editorial team · University technical approval: not received; technical owner not designated
Next planned review: 3 November 2026
University email guide (Legacy source; a working original address has not been verified)
A university source link does not establish that all settings and policies are current.
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