IT services guide

I see a certificate warning · Wi-Fi help

Choose your problem and try one action at a time.

Suggested actions

Android

1 / 1

Verify the certificate through a trusted source

Do not accept an unknown or invalid certificate or disable validation. A network name or example shown in an image does not prove authenticity. Check the device guide; if approved server details are unavailable, ask the IT Center to verify them.

Open device connection guide

Windows

1 / 1

Verify the certificate through a trusted source

Do not accept an unknown or invalid certificate or disable validation. A network name or example shown in an image does not prove authenticity. Check the device guide; if approved server details are unavailable, ask the IT Center to verify them.

Open device connection guide

iPhone / iPad

1 / 1

Verify the certificate through a trusted source

Do not accept an unknown or invalid certificate or disable validation. A network name or example shown in an image does not prove authenticity. Check the device guide; if approved server details are unavailable, ask the IT Center to verify them.

Open device connection guide

Other devices

1 / 1

Verify the certificate through a trusted source

Do not accept an unknown or invalid certificate or disable validation. A network name or example shown in an image does not prove authenticity. Check the device guide; if approved server details are unavailable, ask the IT Center to verify them.

Open device connection guide

If it worked

Test the connection or service again. Return to this guide if the problem recurs.

If the problem continues

Prepare your device type, time, error message and actions tried. Never send passwords or verification codes.

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