I forgot my password

Choose the issue and follow the next action. This guide is not a definitive diagnosis.

Suggested actions

1 / 2

Open account recovery only on the official university portal.

2 / 2

Follow the available identity verification steps instead of repeatedly guessing.

Reset a forgotten password
University account: registration, activation and recovery

If it worked

Test the connection or service again. Return to this guide if the problem recurs.

If the problem continues

Prepare your device type, time, error message and actions tried. Never send passwords or verification codes.

Support options

Security incidents and private information

For disclosed credentials or suspicious sign-ins, contact the IT Center. A dedicated incident-reporting route has not been confirmed. Do not enter private credentials on this site.

Security guides and contact options