IT services guide

Connection guide · Ilam University

Wi-Fi on Android.
One clear path.

Choose your device and follow its connection instructions, one step at a time.

Choose your device

One device, one connection path. You only need your device’s instructions.

Before you start

You need an active university SSO account and its password. Do not enter account details on this page.

Go to connection steps
In this guide

Connection steps — Android

5 steps · University account

  1. Select the network

    In Wi-Fi settings, find and select ilam-uni-ap.

    Image for this step
    1. Select the network — In Wi-Fi settings, find and select ilam-uni-ap.Enlarge image
    Visual guide image: 1. Select the network
  2. Enter account details

    Enter your university UID username and its password. Leave Anonymous identity blank. Set EAP to PEAP and Phase 2 to MSCHAPV2.

    Image for this step
    2. Enter account details — Enter your university UID username and its password. Leave Anonymous identity blank. Set EAP to PEAP and Phase 2 to MSCHAPV2.Enlarge image
    Visual guide image: 2. Enter account details
  3. Additional settings

    Set IP settings to DHCP, Proxy to None and Metered network to Detect automatically. As specified in the PDF, select Phone MAC under MAC address type. Send device name being enabled in the image does not mean it is required.

    Image for this step
    3. Additional settings — Set IP settings to DHCP, Proxy to None and Metered network to Detect automatically. As specified in the PDF, select Phone MAC under MAC address type. Send device name being enabled in the image does not mean it is required.Enlarge image
    Visual guide image: 3. Additional settings
  4. Review the certificate prompt

    The PDF shows a certificate trust prompt. Select Trust only when you can verify the certificate against university-approved details. The sample labels University network and Network certificate are not verification criteria.

    Image for this step
    4. Review the certificate prompt — The PDF shows a certificate trust prompt. Select Trust only when you can verify the certificate against university-approved details. The sample labels University network and Network certificate are not verification criteria.Enlarge image
    Visual guide image: 4. Review the certificate prompt
  5. Connect and test

    Select Connect. Once Connected appears, test internet access using the instructions in Check the connection.

    Image for this step
    5. Connect and test — Select Connect. Once Connected appears, test internet access using the instructions in Check the connection.Enlarge image
    Visual guide image: 5. Connect and test

Check the connection

  1. Network connection: check that Wi-Fi settings show a connection to ilam-uni-ap.
  2. Internet: open a public HTTPS website. Opening an internal university service alone does not confirm internet access.
  3. Internal service: if you need a university service, test that authorized service separately. Never ignore a certificate warning.
Advanced settings and notes

These steps for ilam-uni-ap are based on the supplied visual PDF. Android menu labels can vary by manufacturer and version.

Certificate options on different Android versions

The PDF notes that choosing Do not validate skips the certificate prompt in step 4; this is not a recommendation to disable validation. Android 12 and later require server certificate validation. Older versions may show Do not validate; this disables server validation and raises the risk of rogue networks and credential exposure. Do not select it to bypass certificate errors. TOFU may be available on supported Android 13+ devices. If you cannot verify the certificate using trusted university information, do not select Trust; contact IT support.

Connection settings
SettingValue
Network nameilam-uni-ap
EAP MethodPEAP
Phase 2 authenticationMSCHAPV2
IdentityUniversity UID username, without a domain
PasswordUniversity UID password
Anonymous identityLeave blank
IP settingsDHCP
ProxyNone
Metered networkDetect automatically
MAC address typePhone MAC
CA certificateTOFU only on a supported device after verifying the certificate

To remove the network, open its settings and select Forget. After an SSO password change, try the new password first.

More information: devices, NAC and privacy

Under the reported configuration, the same network name is used in university buildings and dormitories. Authorized access is provided directly after authentication; no captive portal or VPN is required for this connection. User groups include students, faculty, staff, IT specialists, guests and contractors. Under the reported policy there is no device-count limit per SSO account. NAC identifies devices automatically after authentication; no manual MAC registration is needed. Enable automatic connection.

Guests and contractors

The host unit’s representative must submit a request for a temporary SSO account through the administrative automation system. The request must include name, identity reference, employer, host unit, validity dates, phone number and access purpose. IT creates the account and sends credentials to the guest by SMS. Validity follows the requested dates; extension requires a new host request. Do not enter these details on this guide site.

Troubleshooting

Troubleshoot Wi-Fi one step at a time

Network name is not visible

Turn Wi-Fi off and on, and check network coverage at your location. If the problem persists, submit a support request with the building and location.

Incorrect username or password

Enter only your SSO username; do not add a domain or email suffix. Then check your password. Use the recovery link below if needed.

Cannot connect

Check device settings and the official certificate. For Android PEAP, set MAC address type to Phone MAC as specified in the PDF. For other devices, do not change MAC settings without IT confirmation. Forget and reconnect if needed; never ignore a certificate warning.

Connected but no internet

Disconnect and reconnect. Then check that IP and DNS settings are obtained automatically through DHCP, and test the connection again. If the problem persists, submit a support request.

After changing the SSO password

Enter the new password when prompted. If the problem persists, forget the network and reconnect.

Slow or intermittent connection

Try another location and report the building, floor, location and time.

Recover account or password ↗

Get help

Support route and verification limits

Contact the IT Center to confirm the correct ticket portal, sign-in method and category. Tickets and telephone calls are answered during office hours.

Support route and verification limits

Images and guide downloads

The visual PDFs are the basis for the Android connection steps. Menu labels may vary by Android version; see the guide for certificate compatibility and security notes.

Sources and review status

Last text review: 3 October 2026

Editorial responsibility: Supplementary guide editorial team · University technical approval: not received; technical owner not designated

Next planned review: 2 November 2026

Campus wireless guide (Legacy source; a working original address has not been verified)

A university source link does not establish that all settings and policies are current.

To print, expand the sections you need and use your browser’s Print option. To share, copy this page’s address.

Wi-Fi CA file published by the university login portal

The official login page links a Wi-Fi CA certificate and notes that some phones may need it. A public CA file differs from a personal PFX/P12 certificate.

Get the CA from the university source · Official source

Subject and issuer of the inspected file
CN=IlamUniRootCA
Validity encoded in the file
2021-07-07 13:20:18 UTC — 2031-07-07 13:30:16 UTC
SHA-256 fingerprint of the inspected file
22:FA:BE:4C:86:49:CC:62:6C:B3:88:A4:A7:B1:51:70:E8:C6:37:1E:42:DE:D3:8A:C6:6A:49:A8:5F:35:6F:35

These details were extracted from the public file. They do not establish the RADIUS hostname or required EAP domain. Do not accept arbitrary certificates or disable validation. The network administrator must confirm server names, domain, installation location and the initial EAP-TLS profile. Recheck the metadata if the source file changes.

Public official sources checked on 24 October 2026. Reading a public page does not verify a completed authenticated workflow.